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HomeHelp CentreTechnical SupportPlatform maintenance and status updates

Platform maintenance and status updates

3 min read

Scheduled maintenance is performed during off-peak hours and announced at least 24 hours in advance by email.

For real-time status, contact support or check our official social channels.

Most maintenance windows last less than 30 minutes and do not affect in-progress video playback.

Helpful tips

  • Sign up for maintenance notifications in Dashboard → Settings → Notifications.
  • Your progress is saved automatically and will not be affected by maintenance.
  • If the platform is unreachable outside a scheduled window, contact support immediately.

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