Kanz CircleKanz CircleKanz Just Learn
Courses
InstructorsDownloadsJoin as a student
Log InGet Started
CoursesInstructorsDownloadsJoin as a student

Create

Become an InstructorCreator Tools

Sell

BundlesDigital Downloads

Experience

Student ExperienceMobile App

Resources

AboutBlogHelpContact
Log InGet Started

Something to teach, or something to learn?

Create a free account. It takes a couple of minutes.

Start for Free
Kanz CircleKanz CircleKanz Just Learn

Kanz Circle is an online learning platform. Courses, live classes and 1-on-1 sessions in English, Dari and Persian.

Platform

  • Browse Courses
  • Find an Instructor
  • Student Experience
  • Mobile App
  • Memberships
  • Enterprise

For Creators

  • Teach Online
  • Creator Tools
  • Memberships

Company

  • About Us
  • Blog
  • Careers
  • Contact

Support

  • Help Center
  • Privacy Policy
  • Terms of Use
  • System Status

© 2026 Kanz Circle. All rights reserved.

PrivacyTermsSupport
HomeHelp CentreBilling & PlansRequesting a refund for a course

Requesting a refund for a course

3 min read

Refunds are possible within 48 hours of purchase. Contact support from the Contact page with your order details and our team will review the request.

To request: Dashboard → Billing → Purchase History → select the order → Request Refund. You will receive a decision within 2–3 business days.

Refunds are issued to the original payment method and may take 5–10 business days to appear.

Helpful tips

  • Coupon or promotional purchases may have different refund terms, so check at time of purchase.
  • Partial completions above 20 % are not eligible for a refund.
  • If you believe a course was misrepresented, contact support with details for a manual review.

Was this article helpful?

Back to Billing & PlansAll categories

Still need help?

Our support team is available every day to assist you.

Email Support

Related Articles

Updating your credit card or payment methodComparing standard vs. plus membershipsInstructor payout schedules and tax infoViewing your purchase history
View all in Billing & Plans